Laura R. Carby

4316 Brownhurst Way, Louisville, KY 40241 ● (502) 314-6301 ● lrcarby@gmail.com

 

Analyst ● Data Center ● Executive Assistant ● Sales Support ● Inventory Control

 

SUMMARY

A detail-oriented professional with experience spanning manufacturing, government, medical, transportation, real estate, and service sectors demonstrates outstanding organization, team-building and client-relations skills.   With 15 years of sales experience, brings public speaking, training, research, multi-tasking, and analytical skills to improve efficiencies within an organization.  Skilled in variety of software: MS Office Suite (Word, Excel, Project Manager, PowerPoint, Outlook, Publisher, Access), Visio, MS Dynamics CRM, ACT, and Batchmaster.

 

PROFESSIONAL EXPERIENCE

 

Lancesoft/Humana              Oct 2015 – March 2016

Contracting for Health Industry Leader

       Project Facilitator

·  Work with vendors creating performance summary and evaluations.

·  Monitors progress with Aging reports and ensure timely follow up.

·  Initiated and monitored FTP file transfers.

·  Validate data for accuracy and consistency.

·  Reformat Medical/Laboratory Supplemental files for Data Warehouse.

·  Manage Issues Log (MS Access). Generate operational metrics utilizing Access queries.

●        Create report inventory for development of Operation and IT KPI metrics

●        Assist in collection, operation, and analysis for HEDIS reporting.

 

Apex/CompuCom/GE           Aug 2014 – Oct 2015

Contracting with large national production facility

IT Finance/Data Center Assistant

●        Developed Inventory Control tool for key equipment auto-creating replacement schedule and prioritized scheduling dates.

●        Co-Administrator for Data Center environmental monitoring software. Duties include setup of equipment alarms, constructing Dashboards, and creating trend analysis and reports.

●        Project Coordinator for roof replacement and Data Center lightning grid protection.

●        Created Data Center Preventive Maintenance electronic document. Using Excel VBA, generates corresponding historical records for analysis and trending as well as Supervisor Workflow report.  Automates email transfer of Supervisor Workflow report and archived workflow data.

●        Constructed Security workflow charts and updated operation SOP.

●        Developed pivot reports and charts for departmental spending, budget, and forecasting reports. 

●        Assisted IT-Finance Manager in producing IT finance budget and expenditure reports.

●        Generated reports consolidating information using Excel Index/Match and V-Lookup functions.

●        Input requisition/purchase orders using iProcurement, following process through invoice and payment.

 

SSDC, Inc.           Nov 2013 – Aug 2014

Franchisee for Once Upon A Child & Plato’s Closet, Commercial Real Estate, and Vacation Rentals

Office Manager

●        Responsible for smooth operation of 7 store locations’ communications and data.

●        Created Excel data base of key operating data.

●        Automated data transfer to generate daily, weekly, monthly, quarterly, and annual reports. Revamped reports for enhanced comprehension and data analysis.  Utilized VLOOKUP and HLOOKUP for search components.

●        Processed payroll. Negotiated new payroll package reducing annual cost by 37%, reduced payroll process time by 10% and increased user options.

●        Interacted with store managers and assistant managers processing requests and solving issues.

●        As supply coordinator, processed purchase orders, created vendor contact and ordering table. Streamlined ordering and inventory processes.

●        Managed Human Resource including unemployment, training documentation, staff contracts, employee record verification, Employee Manuals, background checks as well as hiring and termination records.

●        Placed recruitment ads. Reviewed potential management candidates’ resumes, recommending potential candidates for open positions. Scheduled interviews. Verified references.

 

Performance Powders/Marcus Paint           Dec 2012 – April 2013

Custom paint and powder coatings manufacturer.

Customer Service Representative

●        Acted as intermediary between clients, Production, Lab, QC, Finance, and Sales.

●        Processed sales orders, created work orders, scheduled and followed production, prepared Bill of Ladings and shipping documents, and generated invoices using Batchmaster.

●        Created pivot report across multiple years analyzing sales volume and percent of sales for each client and product.  Expanded request to classify clients based on annual sales ranking.

●        Addressed client requests, concerns, and issues.

●        Prepared monthly sales reports for sales team and management.

●        Assisted in developing Centralized Supply. Ordered supplies, negotiated rates with new vendors.

 

UPS  World Hub(Moved to daytime position)                    Jan 2012 – Dec 2012

Large global logistics company specializing in transportation, freight, logistics, and customs brokerage.

Administrative Assistant II – Small Sort Division

●        Revamped Excel report to automate conversion of clock time to/from military time adding or subtracting designated time differential for various areas utilizing VLOOKUP and HLOOKUP commands.

●        Compile nightly, monthly, quarterly, and annual reports for multiple management levels including process analytics and performance scorecards.

●        Document control and data management

●        Automated report recording process improving data entry accuracy and time efficiency.

●        Supply Coordinator for night and day shifts. Ordered and managed key supplies using iProcurement.  Created Inventory Management Tool for key supplies, calculating usage and signaling order dates. Wrote instruction for creating manual Purchase Orders. 

 

UPS Supply Chain Solutions                           April 2010 – Dec 2011

Large global logistics company specializing in transportation, freight, logistics, and customs brokerage.

Administrative Assistant – Automotive Logistics  (Position ended 12/31/11)   (5/2011 to 12/2011)

●        Daily obtained detailed information from contract carriers on vehicle

●        Inputted up-to-date, accurate information into computer system tracking pickup and deliveries.

●        Dispatched contract carrier pickup and delivery for multiple auction houses within company timelines.

●        Met or exceeded profit margin guidelines.

●        Negotiated rates with contract employees for specialty pickup and delivery.

●        Creatively solved contract carrier problems and issues from auction.

. 

    Warehouse Associate / Inventory Control Clerk   (Took better position)          (4/2010 to 5/2011)                                   

●        Researched and resolved client damages and returns.

●        Analyzed discrepancies in physical and system inventory making adjustments as necessary.

●        Experienced in warehouse functions covering receiving product, order fulfillment, packing, quality control, international invoicing, and shipping. Licensed on PITO equipment.

 

Professional Software & Systems Technology        (Sales Dept. closed)June 2008 – Feb 2010

Company providing software communication and integration to ERP system for wide range of customers.

Sales Support / Marketing Administrative Assistant

●        Researched and built marketing database resulting in over 500 new organizational leads and over 2,800 individual contact leads.

●        Created national email marketing campaign over a five month period resulting in 19 additional clients, the opening of a new vertical market, and increased sales.

●        Composed marketing materials including sales sheets, proposals, Website text, FAQ sheets.

●        Constructed pricing and 10-Year forecast for new product launch.

●        Produced spreadsheet calculating Return on Investment for potential KY clients.   Information merged into marketing material for new product introduction.

●        Analyzed Website, email marketing, and state economic data.  Presented prioritized pre-qualified clients in tiered contact levels. 

●        Identified top 150 candidates contributing to additional service and product sales.

●        Formulated Excel tool computing mismatched billable and actual data.  Tool advises Accounting Department of threshold deviation.

 

Poptics, LLC                                       (Company closed) June 2007 – Jan 2008

Specialized Marketing and Distribution company for a custom plastic product.

Administrative Assistant to Multiple Executives

●        Provided administrative support for sales, development, and production staff.

●        Constructed sales kit and marketing materials for outside vendor sales department.

●        Assembled prototypes for sales and marketing.

 

Louisville Metro Council             (Position eliminated due to budgets) Oct. 2006 – May 2007

Research Assistant

·   Contacted city, state and federal government leaders on interdepartmental radio system.  Produced summary reports for government committees and agencies.

●        Investigated ongoing operations with numerous cities and city officials.  Proposed recommendations to Public Works Department subsequently used in local regulations.

●        Calculated emissions for quarry operations.  Worked with EPA, industry leaders, manufacturing representatives and state regulators to resolve constituent complaints.

●        Wrote monthly newsletter distributed to district citizens. Composed verbiage for new website.

 

Left to raise family / operated several home based businesses during this period 1992 - 2006

 

Rohm and Haas, KY1984 -1991

Multi-national chemicals manufacturing company, active in the paint, adhesives, cleaning products, construction and building industries

Process/Project Engineer

●        Acted as project leader for capital expenditures including installation of $1.8M Programmable Logic Controls (PLC) driven system of pressurized feed tanks resulting in homogeneous product and low volatility of SQC data, $340M storage tank improving raw material additions, and $580M on-line, real-time computer heat balance system. Trained operators on all systems.

●        Coordinated efforts of plant scale-up for new product introduction.  Successfully coordinated efforts between marketing, two operating units, shipping, safety/environmental research and packaging.

●        Served on four member core team to design $8M wastewater treatment facility.

●        Generated enhancements in existing wastewater handling system including developing new operator procedures, adding controls, and designing monitoring system with projected 15% solids reduction.

●        Served on design team of $4.5MM reactor automation/upgrade project.  Project was completed on time and $100M under budget. 

●        Resulted in reduced cycle time projected to increase annual production by eight million pounds. Active from design to installation to operator training to implementation.

 

EDUCATION

University of Kentucky

●        Bachelor of Science, Chemical Engineering

●        24 hours completed toward MBA with concentration in statistical analysis

 

Training & Awards

●        HazMat handling and DOT training

●        Workshops attended include, “Train the Trainer,” John Maxwell Leadership Training,  Brian Tracy “Keys to Success,” Zig Zigler training

●        Assistant Trainer for Dale Carnegie Course

●        First Place Winner of University of Kentucky Engineering Competition

●        Noted contributor in research paper presented at Regional Oil Liquification Conference